Cookie Policy

Last updated: December 29, 2024

This Cookie Policy explains how BotSmith uses cookies and similar tracking technologies on our website and services.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and improve your user experience.

Types of Data Stored

Session information
User preferences
Authentication status
Analytics data

2. Types of Cookies We Use

We use different types of cookies to provide and improve BotSmith:

Essential Cookies

Required

These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management.

auth_token - Authentication and login sessions
session_id - User session tracking
csrf_token - Security protection

Functional Cookies

Optional

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

theme_preference - UI theme settings
language - Language preferences
timezone - Timezone settings

Analytics Cookies

Optional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

_ga - Google Analytics visitor tracking
_gid - Google Analytics session tracking
analytics_session - Usage analytics

Marketing Cookies

Optional

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad.

_fbp - Facebook pixel tracking
ads_preferences - Ad personalization

3. Managing Your Cookie Preferences

You have control over which cookies you accept. Here's how you can manage your preferences:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

Delete all cookies from your browser
Block all cookies from being set
Allow cookies only from trusted websites
Delete cookies when you close your browser

BotSmith Cookie Settings

You can also manage your cookie preferences directly through BotSmith:

Important Note

Blocking or deleting cookies may impact your experience on BotSmith. Some features may not work correctly without essential cookies.

4. Third-Party Cookies

Some cookies on our site are set by third-party services we use:

Google Analytics

Used for website analytics and performance tracking.

Privacy Policy →

Stripe

Payment processing and fraud prevention.

Privacy Policy →

OpenAI

AI model integration for chatbot functionality.

Privacy Policy →

CDN Services

Content delivery and performance optimization.

Various providers

5. Cookie Duration

Session Cookies

Temporary cookies that expire when you close your browser

Persistent Cookies

Remain on your device for a set period (from days to years) or until you delete them

6. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about our use of cookies.

Questions About Cookies?

If you have any questions about our use of cookies, please contact us:

Email: privacy@botsmith.io

Support: support@botsmith.io